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Online since 13/05/2021

Customer Service Specialist with excellent German,Dutch and English, in Brussels

Job description

As a Customer Support Specialist you will actively take part in client support and product exchange procedures, both over the phone and through e-mail. You must have a practical mind to solve problems on the spot partnered with an ability to see the “big picture” and make improvements. 

Responsibilities:

  • Handling customers inquiries, problems or questions over the phone or through e-mails.
  • Handling product exchange logistics by insuring the shortest possible exchange procedures.
  • Updating the internal data base with any modifications or changes on the present status of our customers.
Tasks / Competencies
  • Languages : excellent knolwledge of German language and English and Dutch (French to communicate with team mates and colleagues is considered a plus).
  • Proficiency in MS Office.
  • Outstanding communication and interpersonal skills.
  • Autonomous, organized and stress resistant.
  • Positive and patient.
  • Interest and/or knowledge of audio video players and IT networks represents an additional asset.
  • Previous experience in technical customer service/Help desk is also an asset.
Our offer

Our client offers you a great  opportunity to join an international company that offers you a stable and long term position.

The salary will be in line with experience and market conditions. You will benefit from a group insurance, an hospitalization insurance (DKV) as well as meal vouchers and eco-cheques

The offices are located in an accessible area, near a Ring exit. A private bus also serves the offices from and to Brussels-South train station.

About the employer
  • Sector: Services

Our client is a leading company in offering innovative broadcast solutions, and today manages about 17.000 outlets in over 60 countries.

Working with International Talents has been quite a valuable experience to me. Their personal approach, emphasis on the candidates’ unique career paths, hard work and patience is what makes International Talents stand out.