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En ligne depuis 10/06/2024

Customer Service Employee - German à Elsene

Are you a communicative person passionate about delivering exceptional service? Do you excel as the primary point of contact for customers? Are you able to express yourself very fluently in German?  If so, we want to hear from you!

  • Serve as the main point of contact for our customers, addressing their requests and concerns via phone, email, or chat.
  • Perform various administrative tasks, including handling telephone calls, emails, claim orders, and updating files.
  • Utilize your language skills to ensure clear and effective communication, facilitating the resolution of customer issues.
  • Identify and analyze specific client needs and issues, taking necessary initiatives to respond accurately and appropriately.
  • Establish lasting relationships and trust with customer accounts through open and interactive communication.
  • Work with a dynamic team to share knowledge and best practices in sales and communication.

Who are they looking for? 

  • High school degree in the economic sector or 1+ year of equivalent experience
  • Excellent level of German with perfect written skills (C2-level mandatory)
  • Fluency in Dutch, French, or English
  • Strong communication and commercial skills
  • Customer service experience is a plus
  • Ability to multitask, prioritize, and manage time effectively
  • Positive attitude and team player
  • Organized, punctual, serious, and respectful
  • Quick to adapt to new technical developments
  • Dynamic, stress-resistant, and logical thinker

What do they have in mind for you?

  • An international, dynamic, and inclusive environment located in the heart of Brussels
  • A dynamic, open, and collaborative corporate culture
  • Attractive salary package
  • A temporary contract with the option to transition to a permanent contract

 

  • Secteur: Callcenter

Our client is dedicated to making a difference by being a partner for other companies in providing outstanding customer experiences. If you are passionate about delivering the best service to customers and thrive in a dynamic work environment, we encourage you to apply!