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En ligne depuis 06/07/2024

Customer Service Employee à Elsene

Are you a natural communicator with a passion for providing top-notch service? Do you want to serve as a first-contact person for clients? If so, our client wants you on their team! Apply today and don't miss the chance to start a new career/challenge!

Your responsibilities:

  • Be the main point of contact for our clients, responding to their questions and concerns via phone, email, or chat.
  • Leverage your proficiency in EU languages to communicate effectively and resolve customer issues efficiently.
  • Foster strong customer relationships by consistently delivering outstanding service.
  • Work collaboratively with your team to exchange knowledge and share best practices.  

You hold a higher education degree, and you already have a background in the banking sector, apart from that you recognise yourself in the following requirements;

  • 1-3 years of experience in customer service also junior candidates are welcome
  • Proficiency in at least three languages: Polish, French, English, Dutch, German, Italian, Spanish, or Classical Arabic, with two at C2 level and one at C1 level
  • Positive attitude and strong work ethic
  • Ability to work independently
  • Intermediate or higher proficiency in Microsoft Office (Word, Excel, PowerPoint)
  • Experience with Salesforce is an advantage
  • You are willing to work 2 saturdays in a month, with compensational time off

What will they offer you?

  • A 6-month temporary contract with the possibility of a permanent position (CDI)
  • A full-time position in a fixed working schedule (starting between 8am - 9 am)
  • Attractive extra-legal benefits under CP/PC 200
  • Comprehensive training for FSMA certification
  • Secteur: Callcenter

Your new employer: 

You will be joining an international company located in Brussels. Our client strives to make a difference by being a partner for other companies in providing an outstanding customer experience. Are you also passionate about delivering the best service to customers? Apply now!