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Online sinds 14/05/2024

Membership Officer English and German in Sint-pieters-woluwe

As a Membership Officer, you will play a crucial role in fostering a strong and engaged membership community. You'll be the go-to person for all current and future members, handling their inquiries, applications, and renewals with exceptional professionalism and dedication. Intrigued by this brief introduction? Read on to learn more!

Key Responsibilities:

 

  • Cultivate a deep understanding of members to identify trends, aspirations, behaviors, and needs.
  • Provide top-notch service to members, ensuring prompt and well-informed responses to all inquiries and system enhancements.
  • Develop and implement effective tools, channels, and activities to ensure seamless membership services and robust member engagement, while accurately updating and maintaining the database.
  • Collaborate with the Finance department to streamline processes and enhance efficiency.
  • Consistently deliver high-quality customer service through various communication channels.
  • Gain comprehensive knowledge of the database system to optimize its use.

 

Are you the person we are looking for? 

  • You have previous experience in a similar role
  • You are fluent in written and spoken English, with a good level of German
  • You have a strong knowledge of the Microsoft Office package, particularly Excel
  • You have excellent organizational and prioritizing skills
  • You take responsibility and deliver accurate results
  • You have good communication skills for daily interaction with association members
  • You are highly customer-oriented and a team player
  • You have previous international working experience

 

What's in it for you?

This opportunity presents a way to a permanent contract, commencing with an initial interim period to ensure the perfect fit. Salaries are tailored to match candidates' valuable experience, reflecting the company's commitment to recognizing and rewarding talent. Additionally, a comprehensive benefits package awaits, including 100% reimbursement of public transport costs, daily meal vouchers worth €8, and the flexibility to work from home post-training.

  • Sector: Andere

Our client is the leading global business association for open and sustainable trade located in Woluwe-Saint-Pierre. With over 2,400 members including retailers, importers, brands, and associations from more than 40 countries, they bring together organizations of all sizes and sectors to promote sustainable and fair trade practices.