Events and Client Associate English and Spanish and Portuguese
Description complète du poste
We are looking for a new Client Implementation Associate as a key member of the company's delivery team, responsible for ensuring flawless program execution for both in-person and live online events.
By managing materials, logistics, technology, and participant support, this role enables faculty and coaches to focus on delivering a high-quality learning experience. If you are interested, apply now!
- You will prepare and manage materials, shipping, and logistics for in-person programs.
- You will coordinate classroom setup, technology, breakout spaces, and the overall participant experience.
- You will support faculty, coaches, and participants before and during live events.
- You will produce and troubleshoot live online sessions, managing chat, breakout rooms, polls, and engagement tools.
- You will anticipate and resolve technical or logistical issues to keep programs running smoothly.
- You will complete event closeout activities, including evaluations, reporting, attendance tracking, and participant follow-up.
- You are highly fluent in English and ideally in Spanish and/or Portugues. Every other EU language is an asset.
- You have strong organizational skills and attention to detail.
- You have experience supporting events, training programs, or virtual meetings.
- You have confidence using technology, including Microsoft Office and virtual meeting platforms (Zoom, Teams, WebEx, etc.).
- You have a client-first mindset and communicate clearly and professionally.
- You have the ability to adapt quickly, solve problems, and stay calm under pressure.
- You have a bachelor’s degree or equivalent relevant experience.
- You have the flexibility to travel up to 50% as needed.
The company offers you the unique opportunity to work in a highly international environment where you will be able to take on responsibilities and have the chance to grow in a fast-paced environment.
After a successful interim period, you will receive a permanent contract with a competitive salary package in accordance to your level of experience.
Apply now!
The company is the leading non profit institution dedicated exclusively to leadership.
They integrate cutting-edge research with innovative training, coaching, assessment and publishing to create proven impact for leaders and organizations around the world.
The modern offices are located in Kraainem and are easily accessible.
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