Confirm account
The mail to confirm your account was sent from the address mybrightplus@brightplus.be and is entitled "Welcome to Bright Plus". Be sure to check your junk mail as well.
Can't find it? Then you can resend the mail in your dashboard.
When you log in, your dashboard screen should appear immediately. Is this not the case or are you already logged in? Then click on your username at the top right and choose "my dashboard" from the dropdown list.
Do you see ‘Confirm your email address’ and a pink ‘Send again’ button here? Then your account has not yet been confirmed.
If you see a pink button with the message "All jobs" or "Interview prep", then your account has been confirmed!
Please note that the confirmation may take a few minutes.
Any other questions? Then contact your Bright Plus office. We will be happy to help you!
You can check in your dashboard whether your account has been confirmed.
First log in with your chosen username and password. This will open your dashboard. If not, click on your username at the top right and choose "My dashboard".
Do you see "Confirm your email address" and a pink "Send again" button? Then your account is not yet confirmed.
If you see a pink button with the message "All jobs" or "Interview prep", then your account has been successful!
Please note that the confirmation may take a few minutes.
Need help? Then contact your Bright Plus office. We will be happy to help you!
FAQ Outsourcing Solutions
You should take into account a maximum travel time of about 1 hour. Of course we always do our best to find a project near you.
In the meantime, you will start working at your nearest Bright Plus office. In between projects we gladly welcome you because your help is very valuable to us. You will also get to know your colleagues and the project leaders better, and we offer you a unique view behind the scenes of Bright Plus! And we will make it a very instructive period for you as well. You will be given the opportunity to brush up your knowledge through e-learnings, training courses and webinars. In the meantime, we'll continue to actively search for a new project.
Bright Plus specializes in support positions where a good knowledge of tasks is important. A niche, that's right, but you can take that very broadly . Administration, sales, HR, marketing, logistics... you could end up in any of these fields. Variety is key!
This often involves the replacement of an internal employee, for example due to long-term illness or maternity leave. In addition, companies may also call on Bright Plus Outsourcing Solutions for a temporary increase in workload, in the context of a specific project or in anticipation of a permanent recruitment.
That depends on the project. On average, a project lasts 6 to 9 months, but this can occasionally be longer or shorter. Projects do take a minimum of 2 months. Because we naturally want you to be able to settle in well and for your projects to be sufficiently challenging.
We have clients in many different sectors, ranging from SMEs to large multinationals. This gives you the opportunity to get to know many different organisations, each with their own unique corporate culture. That way you can expand your network in no time and gain tons of experience.
As soon as you sign, we start looking for your first project. So we make sure that on the starting date of your contract you can actually start working on your first project. Is there still no project available when you start? No worries, you can temporarily support one of our offices (see question 10).
In addition to a competitive salary package, you can count on an extensive range of fringe benefits such as a net expense allowance, meal vouchers and eco cheques, a mobile phone subscription, group and hospitalization insurance and access to our Employee Assistance Program. Lastly, a nice company car with fuel card is provided for you.
Certainly! You will immediately be offered a fixed contract by Bright Plus Outsourcing Solutions, but will work for our clients on a project basis. We are your employer. We provide you with a fixed salary in line with the market supplemented with many extra-legal benefits such as a car, meal vouchers, a mobile phone subscription and of course numerous training courses and events.
After a few months' employment, you will be invited to attend the 'Project-based working' workshop, a one-day training course where, together with 15 colleagues, you will be given tips and tricks on project-based work, as well as the opportunity to exchange experiences on the various projects. During this training all tools will be explained in detail and you will be given the necessary tips to become a real Bright Plus ambassador.
You can also make use of online webinars and you have the possibility to follow offline trainings on certain topics. We equally provide you with a growth roadmap. At Bright Plus Outsourcing Solutions you can grow from junior to mid and then to senior project consultant. You will be guided through your projects by your project leader.
But also with our customers where you will be working, the necessary training will be provided so that you can quickly settle into your new project.
We organize about five events a year. These include large national events, as well as smaller gatherings in your area. This way you can regularly catch up with your Outsourcing Solutions colleagues.
Our customers always have the option to extend a project.
We expect our project staff to go along with these extensions, but to a maximum of one year. If you would like a new challenge after a year, we will start the search for your next project.
You'll follow the client's timetable. This can vary slightly from project to project. But don't worry, you are always working full time and your hours are always kept within office hours ranging from Monday to Friday.
Freelance
There are no costs associated with working with Bright Plus as an intermediary. Searching for assignments via our website, creating a profile on our website or using our My Bright Plus app is also completely free. We also offer tools, training courses and webinars, which you can find on our website and use for free as a freelancer.
If a freelance assignment (almost) comes to an end, Bright Plus will gladly look for a new assignment for you if you wish. It is important to find out from the client in good time whether your project is due to end or not, so that your new freelance assignment can fit in with your other assignment. Already found a new assignment? No problem, we will be happy to hear from you if we can help you in the future.
We always draw up a contract per assignment. The period therefore depends on the length of the assignment. After you have completed your project, you can start looking for a new assignment, which Bright Plus will be happy to assist you with.
Although the exact range of tasks naturally differs from sector to sector, the assignments we offer are in our specialist areas:
- Administration and office
- Sales and customer service
- Marketing and communications
- Logistics, procurement and facilities
- Human Resources
Most of our clients' assignments fall within office hours. However, this always depends on the client, and the exact hours will be determined in consultation with the client and per assignment.
As a Freelancer you don't have to work exclusively with Bright Plus. You can run assignments through Bright Plus right alongside assignments that you’ve found yourself or through another intermediary. Even during your current assignment, you’re more than welcome to look for new assignments yourself.
The payment term is 30 days from our receipt of your invoice and following the approved/validated services.
After we have received the approved timesheet on time and after it has been processed internally, you will receive an automatically generated purchase order. This is done up to 10 working days after the end of the previous month.
If our client wants to work directly with you in the "long-term” as a freelancer, this is possible after a set period of time of elapsed; this period of time will have been discussed in advance between the client and Bright Plus. This period can be contractually fixed at the beginning of an assignment or during the term of the assignment if the issue only arises at that time.
A Project Leader within Bright Plus will become your contact person for both the personal introductory meeting, as well as the search for a suitable freelance assignment based on what you need. Even during the term of your assignment, this person will contact you to check off whether the collaboration is going well. Your contact on behalf of the client may be the HR manager or business manager, or perhaps a departmental manager, etc.
You are entering into an agreement with Bright Plus and not with Bright Plus' client. Bright Plus handles all administration with the client.
You don't have to share this with Bright Plus every time. You can, however, adjust these hours in your timesheets.
Any leave can be arranged directly with the client. You don’t need to report any leave since Bright Plus is not an employer. Only the hours that you have worked need to be entered on your monthly timesheet.
In addition to the timesheet and billing module, you can use the My Bright Plus app to receive personalised job adverts, set up job alerts as well as updating your profile and your availability. As well as that, you can take advantage of the ‘bring-a-freelancer’ offer on the app where you can recommend freelancers to Bright Plus and benefit from a reward.
Logging in Bright Plus
Did you sign up with your Facebook, Google or Linkedin account? If so, it's best to log in that way, too.
Forgot your password? Use the "forgot password" option at the bottom of the login screen, and you'll receive an email with which you can choose a new password. This mail will have the subject, "Reset password". The sender is mybrightplus@brightplus.be. Be sure to check your junk mail folder if you can't find it.
Still experiencing difficulties? Then contact your Bright Plus office. We'll be happy to help.
You have a Bright Plus login and password but you can't manage to log in to the website? Then try this tip:
Open an incognito window (Ctrl + Shift + N) and go to our website. In some cases this is called a "New InPrivate window". Enter your username and password and click 'log in'.
Still having a problem? Then contact your Bright Plus office. We'll be happy to help.
Job alert
Check your spam folder or contact your Bright Plus office if you continue to experience problems.
No, signing up and receiving job alerts is completely free.
You can change your preferences at any time by creating a new job alert. Is a job alert no longer relevant? Then in the confirmation email or mail with new matches, click on 'Stop job alert.' at the bottom.
You can set the frequency of notifications yourself; choose from daily, weekly or monthly notifications.
Yes, you can set up multiple job alerts for different job categories, locations or other criteria.
Enter your e-mail address, set your preferences and click 'Sign up' to activate your job alert.
A job alert is an automatic notification you receive via e-mail when new jobs are posted that match your specified criteria.
My Bright Plus platform
All payments (including from past years) are visible under "wages" and on your timeline. You can see the most recent payments at the top. Using "previous/next" you can navigate between payments. If you're paid weekly, you'll always see this information on your portal on the Thursday following the week of your employment.
Not seeing any payments or do you have a question? Contact your Bright Plus office. We'll be happy to help you.
If you accrue ADV hours during your employment, you can consult the accrued ADV balance in the My Bright Plus portal. Overtime to be recovered is also displayed here.
If you wish to take ADV hours or overtime, please contact your Bright Plus office at least one week in advance, so they can provide you with a correct contract.
Have you accrued balance with different employers? In that case, you should know that you can only take the accrued hours with the employer where the balance was accrued.
Any questions about this? Contact your Bright Plus office.
If you become ill, report it via the My Bright Plus portal. You can also easily upload your doctor's note there. In your Bright Start you will find all the information on how to do this legally.
If you open the My Bright Plus portal via your cell phone, you can upload your note by taking a picture of your doctor's note. Simple as that!
Using the question mark at the bottom right of the calendar, you will find a video tutorial on how to easily report your illness.
Still have questions? Contact your Bright Plus office.
For signing employment contracts, we work with Interimsign. Through the My Bright Plus portal you will automatically be redirected to Interimsign. On this website you will find all the information you need to log in and to easily sign your contracts.
Still having problems logging in or signing? Contact your Bright Plus office.
At the end of your employment with us (when your last salary is processed), we'll upload your social documents in the My Bright Plus platform. You can find them in your timeline or under 'documents'.
Can't find the document you were looking for? Then you can request it in the platform under 'Overview > Document request'.
Here you can request your vacation certificate, employment certificate and C4. The requested documents can be consulted the next day in the portal under "Overview" on the timeline or under "Documents" at the relevant year.
Document not found? Contact your Bright Plus office. We will request the document for you. The next day it will be in your My Bright Plus portal.
All payslips (including past ones) are visible under 'documents > payslip'. By applying the appropriate year filter, you can view them and, if you wish, download them as well.
Can't find your payslip there? Know that you can expect these on the My Bright Plus platform from the 10th of the month following your employment.
Still not found? Contact your Bright Plus office. We'll be happy to help you.
After you've clicked on the login link, we'll ask you to enter the last 6 digits of your cell phone number on the My Bright Plus platform. We'll then send you a verification code via text message. You can subsequently enter this code on the platform. Now you are securely logged in and we are sure that only the right person can access your portal.
Are you still having trouble? If so, contact your Bright Plus office.
When you start employment through Bright Plus, you'll get an email inviting you to log into the My Bright Plus platform and choose your password. You'll receive this email from do-not-reply@rgfstaffing.be, titled "Welcome to My Bright Plus". Be sure to check your junk mail/spam folder. Has your email address changed? If so, contact your Bright Plus office. We'll be happy to update that for you.
Be sure to check out this page: My Bright Plus portal.
When you start employment through Bright Plus, you'll get an email inviting you to log into the platform and choose your password. You'll receive this email from do-not-reply@rgfstaffing.be, titled "Welcome to My Bright Plus".
You can then enter the last 6 digits of your cell phone number known to Bright Plus to receive a verification code. Enter these on the My Bright Plus portal and you'll be logged in. From then on, you can easily log in again with the password you'll have chosen.
If you're working or have worked through Bright Plus, you can find a lot of useful information regarding your professional administration on My Bright Plus portal.
• Consult your monthly pay slips
• Consult your weekly payments
• Sign and subsequently consult your contracts
• Consult your documents such as vacation certificate, employment certificate, form 281.10, C4 (if applicable).
• Consult your ADV balance (if applicable)
• Reporting your illness + uploading your doctor's note
• Modify some of your profile and personal information
• Delete your account
Even after the end of your contract through Bright Plus, the My Bright Plus portal remains available for you to look up information and consult documents.
Still have questions? Contact your Bright Plus office.
Interview prep
f you choose ‘close’ instead of ‘save’, the completed data will disappear and the form will not be sent to your Bright Plus contact person.
So first click on ‘save’ and then on ‘close’. This way, the data will be saved.
If you did not complete the form immediately, you can complete the saved data again by clicking the ‘Prepare interview’ button in your dashboard.
Need help? Please contact your Bright Plus office. We will be happy to help you!
I am not yet logged into the Bright Plus website and want to complete my file in preparation for my scheduled interview.
Glad to meet you soon for an interview! We would like to ask you to complete your dossier in preparation for the interview.
Step 1: Go to the Bright Plus website and click on “Login” at the top right. Now enter the e-mail address and password you chose when you applied. Of course, you can also choose to log in via Facebook, Google or Linkedin, if you had registered via these means.
Problems logging in? Then take a look at the tips in the FAQ on “logging in” on the Bright Plus website.
Did you succeed in logging in? Then you will now see “My dashboard”. Your profile strength is at 50%. Next to this figure, you will see a pink button “prepare interview”. Click this and you can complete your file!
Do you see 25% profile strength in your dashboard? Then contact your Bright Plus office. We will be happy to help you!
Logging in? Check!
But where can you complete your file in preparation for your interview at Bright Plus?
You don't fill in your details at 'my personal details', but via the 'prepare interview' button in your dashboard (click on login at the top of the site). Here are the necessary steps to get you started:
- Click on your username at the top right and choose ‘my dashboard’. Your dashboard screen will open.
- Do you see a pink ‘Prepare interview’ button? Click the button, you can complete your file.
- Do you see the ‘Send verification email’ button there? If so, validate your account via your mail first (maybe it ended up in your junk mail?). After that, you can complete your file via the 'Prepare interview' button.
A complete dossier:
- The fields marked with an asterisk are required to complete your registration.
- After you have completed everything, click on ‘Save’. This will ensure that your registration is submitted.
Completing this form ensures that Bright Plus has all the necessary information to help you find your dream job quickly and optimally!
Is your profile strength 100%? Then you can be sure that your file is completely in order!
Need help? Then contact your Bright Plus office. We will be happy to help you!
You get this error message if you have overlooked a mandatory field. You can recognise it by the asterisk. Check the form carefully to ensure that all required fields have been filled in.
Once you have completed the missing information, click “Save” again.
Need help? Please contact your Bright Plus office. We will be happy to help you!
I see the error message "Something went wrong. Please contact us if this problem persists."
When entering your address in the registration form, Google looks for the correct street name based on what you type there. E.g. You type “church” because you live in Kerkstraat and Google will suggest ‘Kerkstraat 2000 Antwerp’, among other things. So you can enter this smoothly. If you don't select your street from the list, then you get this error message and can't submit the file. So the solution is to select a street from the list and then click on "save".
Need help? Then contact your Bright Plus office. We will be happy to help you!