Customer Care Employee - French, Dutch and English
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Full job description
Are you a strong communicator who takes pride in delivering outstanding customer service? Then keep reading, the role of Customer Care Employee – French, Dutch and English in Ixelles might be the perfect match for you! Apply today!
Responsibilities:
- Serve as the first point of contact for customers, addressing their questions and concerns via phone, email, and chat.
- Use your English French and Dutch language skills to communicate clearly and resolve customer issues effectively.
- Strengthen customer relationships by delivering exceptional, personalized service.
- Collaborate with your team to exchange knowledge, insights, and best practices.
What the profile of a Customer Care Employee with Dutch French & English in Ixelles looks like:
- You have at least a high school diploma.
- Previous customer service or after sales experience is required.
- You are comfortable working with MS Office, Outlook, and Teams.
- You are fluent in French, Dutch and English.
- You have excellent communication skills and a friendly, professional attitude, helping you build strong customer relationships.
- You enjoy working in a team and bring a positive, proactive mindset.
What’s in it for you?
You will be offered full-time (40h) employment with an option for a permanent contract. Also to a competitive salary, you will receive additional legal benefits such as:
- 13th month bonus
- Eco vouchers
- Reimbursement of public transport costs
- 32 holiday days
You will join a multicultural, young and dynamic environment, where you will have the opportunity to grow.
You will work for a company that excels in B2C customer relations and helps brands nurture their customers. Its multicultural team of 1,500 professionals across 10 global offices delivers exceptional customer service. The company is located in Ixelles.
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How to apply?
Here’s how our application process works
Phone introduction
We get to know you and explore your talents, expectations, and ambitions.
Online testing
A few quick tests give us a clear picture of your skills and knowledge.
Personal Interview
Together with a consultant, you’ll discuss your goals and review your results.
Job Opportunities
We present you with vacancies that truly match your profile and guide you through the hiring process.
The perfect match
Found the right job? You’ll start your new role in no time.
Follow-up & Growth
Even after you start, we stay by your side — supporting you with coaching, training, tools, and events to help you grow.
Boost your career
